FAQs
SOJO is a repairs and alterations service that makes fixing and fitting your clothes as easy as possible. Simply book online via SOJO's booking platform and their expert tailors will take care of the rest.
For any questions about your repair or alteration, you can contact SOJO directly at support@sojo.uk. You can also visit SOJO's Help Centre for more information, or learn more about SOJO here.
We believe great clothing should last longer and fit better. Our partnership with SOJO makes it easy for customers to care for the pieces they already own and love.
SOJO can repair and alter most Next clothing items. When booking online, you'll be shown all available service options for your item.
The majority of SOJO's services are priced between £10 and £40. You'll receive an immediate quote based on your specific item and service when booking.
SOJO aim to return your item within 7 working days of receiving it.
SOJO has an in-house team of tailors with a variety of expertise and decades of experience, all based at their East London studio.
The service is available to customers across the UK.
SOJO's online booking flow will clearly walk you through the available service options for your item, making it easy to select exactly what you need.
Simply package your item securely in a mailer, bag, box, or any other appropriate packaging before dropping it off at your nearest post office.
Please visit the SOJO site to find out more about the service: https://www.sojo.uk/
Read the full Terms & Conditions here: https://www.sojo.uk/terms-and-conditions
Read the full Service Policies here: https://www.sojo.uk/policies
When you send your items to SATCoL, they are processed in The Salvation Army warehouse based in the East Midlands.
Items suitable for resale will be distributed to SATCoL’s 250 retail stores across the country and online platform.
Project Re:claim is the first commercial-scale, post-consumer polyester recycling plant of its kind. A joint venture between The Salvation Army and sustainability innovators Project Plan B, the initiative is redefining textile recycling and advancing the circular economy. The plant recycles post-consumer garments and other textiles, and can supply the raw material back into the fashion and textiles industries.
If an item can't be sold in The Salvation Army charity shops or processed through standard textile recycling, they work to keep it out of landfill. More information is available here.
Items are sorted by material type. For example, 100% cotton garments are cut down and recycled into industrial wiping rags, while certain blended fabrics are down cycled where possible for using as an example in insulation and furniture stuffing.
For textiles that are too damaged for any form of reuse or physical recycling, the final step is controlled incineration for energy recovery. This follows the UK Government's waste hierarchy, which prioritises energy recovery over landfill for non-recyclable residual waste. According to the waste hierarchy, recovering energy from these materials is the lowest impact disposal route currently available. More information is available here.
We accept clothing, shoes and textiles in good, clean condition.
Duvets & pillows, Food or perishable items, Cosmetics, Used bedding
Generate your donation label by clicking the button below. Simply pack your unwanted textiles, download your shipping label and send your parcel to SATCoL through your chosen delivery method.
