£350
This item looks lovely, however I paid an additional £60 for Furniture Assembly, hoping that Next would fit the product in place. The people who came to assemble the Fire Surround would not fix it to the wall. My husband and I could have easily assembled it ourselves, if we'd known this is all that will be provided by the Next service for which we'd paid extra.
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Response From Next Customer Services Team
27th Oct 2023Thank you for taking the time to leave your review. We’re really pleased to hear you’re happy with your new Townhouse Fire Surround. We’re sorry of the issues you’ve experienced with our assembly service. Your comments have been passed on to our home team to investigate. Our Customer Services Team will be in touch shortly to discuss your order.
