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Delivery Information
Please note that our delivery service may be affected over bank holidays and during sale periods. Specific delivery details will be confirmed at the time of order.
Next day delivery is subject to stock, courier availability and courier area. For full exceptions please refer to Terms and Conditions.
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Next day delivery is subject to stock, courier availability and courier area. For full exceptions please refer to Terms and Conditions.
Next Day to Home
Delivered by our friendly couriers the very next day*. If your parcel is being delivered by a Evri courier, you can manage your delivery through Evri My Places.
£4.95
Next Day to Store
Items will be available to collect in most stores the next day from 12 midday Monday to Saturday**
and from 2pm on Sundays*.
For more information please contact your local store. Find a store near you.
For more information please contact your local store. Find a store near you.
Free
Furniture Delivery
2 person delivery.
Look for products with the 2 person delivery logo on larger furniture items. As soon as your items are ready, we will contact you to arrange a suitable time and day for delivery. Your items will be delivered by a 2 person team who will place the furniture in the room of your choice and unwrap the items at your request.
£15
Send to a friend
When you place your order, you can choose for it to be delivered to an alternative delivery address.
£4.95
Next Day to Parcelshops
Order for next day delivery to parcelshops around the UK. Next day delivery applies Sunday - Friday.* Orders placed on a Saturday will be delivered on Monday. Your choice of parcelshops will be displayed during checkout.
£3.50
Store Stock Checker
Ready from under 1 hour
Same day collection ready from under 1 hour. (available for collection during store opening times).
Choose your item online, click Store Stock Checker, enter postcode and select your nearest store. Place your order and we will send you a text message when your item is ready to collect. Find out more. Find a store near you.
Free
Returns Information
To make things easy, we have a number of return methods for you to choose from. Before you do return your item, just make sure to read our returns policy to check that your item is eligible for a full refund.
When returning, please put all items into one parcel bag and attach one returns label (regardless of the number of items coming back). We’ll do the rest - once your parcel reaches us, we’ll scan each item individually.
When returning, please put all items into one parcel bag and attach one returns label (regardless of the number of items coming back). We’ll do the rest - once your parcel reaches us, we’ll scan each item individually.
Store Returns
It’s completely FREE to return your items to one of our 500+ stores and there’s no need to bring a return note.
Click here to find your nearest Next store and to check opening times.
Click here to find your nearest Next store and to check opening times.
Free
Evri - Home Collections
Collections are available right from your doorstep Monday to Saturday and you can book up to 7 days in advance.
£2.50
Evri - Parcel Shop / Post Office
With over 10,000 locations, Evri ParcelShops and Post Offices offer an eco-friendly way to get your parcels back to us.
£2.50
Evri - Locker
With over 5,500 locations and available 24/7, Evri Lockers offers an eco-friendly and convenient way to get your parcels back to us.
£2.50
Royal Mail
Go paperless! Easy and convenient returns without the need for a label.
£2.50
Please note, a £2.50 returns charge* will be applied for each collection/return, regardless of the number of items you return.
Once returned, please keep hold of any store or tracking receipts. We’ll email to confirm the collection and let you know when we’ve credited/refunded your items.
To view exceptions to our returns policy, click here.
Need a replacement return label?
You can either;
*The £2.50 returns charge will be applied for each collection/return, regardless of the number of items you return. If you paid for the order using your Next credit account, we'll apply the charge to your account when we receive your return. If you paid using an alternative method we'll deduct the charge from your refund.
If you return the whole order the £4.95 delivery charge will be refunded.
**For call charges contact your service provider.
Once returned, please keep hold of any store or tracking receipts. We’ll email to confirm the collection and let you know when we’ve credited/refunded your items.
To view exceptions to our returns policy, click here.
Need a replacement return label?
You can either;
- Sign into ‘My Account’ and select ‘Replacement Label’ and your returns label will be emailed to you in minutes!
- OR simply text 'Returns Label' followed by your customer number to 60235 to receive your label via post in 5 working days
*The £2.50 returns charge will be applied for each collection/return, regardless of the number of items you return. If you paid for the order using your Next credit account, we'll apply the charge to your account when we receive your return. If you paid using an alternative method we'll deduct the charge from your refund.
If you return the whole order the £4.95 delivery charge will be refunded.
**For call charges contact your service provider.
