£750
I was very disappointed with this purchase. I had seen the table in the shop and loved the colour of it. However the table that arrived was a completely different colour. It was several shades darker and does not suit my living room. It is also now hard to find matching chairs. I appreciate that not every tree will be the exact same colour but in this case the colour was drastically different and nothing like the table I had seen in the shop. I had taken a photo of the item number and the table itself in the shop to make sure I was buying the correct table. Very disappointed especially because I would have been charged to return the table.
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Response From Next Customer Services Team
25th Jan 2022Thank you for taking the time to leave your feedback Mareike. We're sorry to hear you were disappointed with the colour of your Amsterdam table. Just to make you aware this table is made from Acacia, a tropical hardwood with beautiful reddish brown tones and wild grain characteristics. Your quite right in saying that all timbers have slight differences in colour and grain details but it's worth letting you know that this timber does mellow and become slightly lighter/redder over the first 12 months. This could mean that the table arrives slightly darker than the store display item but this will balance out steadily as it is exposed to natural light.
