Monaco Large Square Frame
Featured within Lighting
Lovely frame, but doesn’t have a stand as advertised in the pictures, which was my main reason for purchasing. It just has a hole where the stand attachment should be. The frame was a gift and arrived a day late (Christmas Eve) so it was too late to replace it before Christmas. After two calls Next sent me a replacement, which they said would have a stand on it but it didn’t, and they failed to pick the original up. I’ve called customer services four times to try and sort this out now. Finally I have been told today that it actually has no stand and the images are wrong, so now I will have to waste more time returning them both. Terrible customer service experience! Not what I expect from Next.