Next Directory Online Help

Urgent Enquiries

If you have an urgent enquiry please contact us by telephone on 0844 844 8333 and we will try to answer your question immediately.

Urgent enquiries include:

 - Order not received.

 - Missing Items in a Delivery or if you have received the wrong item.

 - Where is my Directory?

 - Customer Number Request and other Account enquiries including credit limits.

 - Stock Enquiries.

Lines Are Open : 7.30 am - 11.00 pm Monday to Saturday, 8.00 am - 11.00 pm Sunday, Calls cost 5p per minute from a BT landline. Mobile providers and other networks may vary

technical enquiries

If you need to contact Next with any problems or queries regarding our online ordering site, please contact our Internet Service Team who will endeavour to help.

Technical Support Tel: 0844 844 8510.

Lines Are Open : 7.30 am - 11.00 pm Monday to Saturday, 8.00 am - 11.00 pm Sunday, Calls cost 5p per minute from a BT landline. Mobile providers and other networks may vary

email enquiries

You can contact Next via our general enquiry Email.

Please allow 14 working days for a reply to your email.

Next Directory is a trading name of Next Retail Limited and a member of Next Group plc.
Next Group plc will not share your information with companies outside of the group (including Lipsy) for marketing purposes.

Please refer to our Security And Privacy Policy for further details.

career enquiries

For more information on career opportunities please visit www.next.co.uk/careers