Next Electric Online Help

Next Electric Information

• Manufacturer Help
• Cameras Explained
• Why choose Canon?
• What is Face Detection Technology?
• Memory Cards Sizes
• Sony BRAVIA LCD TV featured explained
• Digital UK, Are You Ready?
• ARE YOU HD READY?
• MP3 Players Explained
• TomTom® Explained
• Laptops and Desktop PCs Explained
• What TV is right for you?
• Vacuum Cleaners
• Iron Buying Guide
• Mobile Phones
• Bluetooth
• Home Cinema Explained
• Telephones Explained
• BT Digital TV Service
• Slendertone
• So what is CV - Cardiovascular fitness?
• Bike Styles
• Bicycle Components
• Why Cycle?
• Important Information About Electrical Fireplaces
• Important Information About Next Gas Fires
• Heating Explained
• Choosing the correct shredder for you
• Energy Efficiency
• Washing Machines Explained
• Washer Dryers Explained
• Tumble Dryers Explained
• Dishwashers Explained
• Refrigeration
• Integrated Kitchen Appliances
• Cookers
• Domestic Appliance Terms & Conditions
• Frequently Answered Questions
• General Terms & Conditions
• Recycling

Manufacturer Help

For Specialist help contact the manufacturer direct from the list below.

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Cameras Explained

Million pixels - Tiny dots called pixels make up your image. The higher the number of pixels the higher the quality and sharpness of your image.

LCD colour screen - The LCD screen on the back of the camera allows you to see the image you are taking. The larger the screen the easier it is for you to see detail.

Optical zoom - You can zoom in on your picture without loss of picture quality. The higher the magnification number the more you can zoom in.

Card slot - This indicates which memory card is compatible with each camera model.

Weight - Camera weights shown in grams.

PictBridge - Print photos straight from your camera without using a PC. Cameras and printers made by different manufacturers are compatible.

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Why choose Canon?

Whether you're new to digital photography or looking to explore your creative side, PowerShot digital cameras give you the flexibility to move at your own speed. Visionary Technology and over 60 years of experience in optical engineering, performance that puts you in control, that's the power of PowerShot.

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What is Face Detection Technology?

Photographs of friends and family are among the most popular in day-to-day photography. Yet these are the shots that are hardest to get right because the best photographs are not the posed ones, but those that are unexpected. Fujifilm's Face Detection identifies up to 10 faces in 0.05 seconds making sure that the subject is always in focus.

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Memory Cards Sizes

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Sony Bravia LCD TV featured explained

High Definition Ready TV has up to 4 times more picture detail than current conventional TV signals, view picture clarity and true to life colour that makes you feel as if you're there.

Freeview Digital broadcasts offer 30+ TV channels as well as 20 radio channels. So what better way to enjoy them than with Sony BRAVIA televisions?

Live Colour Creation is a unique Sony feature to BRAVIA LCD TVs, which delivers more realistic natural colour than conventional LCD technology.

HD1080 is the highest level of High Definition, representing a huge 400% improvement over standard definition. Sony BRAVIA HD1080 TVs can output future sources, such as Blu-ray, in their full glory.

BRAVIA Engine enhances picture quality regardless of the original source. It also provides a sharper, clearer picture with natural images.

BRAVIA Theatre Sync easy set up between your Sony Home Theatre system and your TV with a single touch of a button.

S-FORCE Front Surround Sound creates the illusion of hearing sounds from different directions, from just two speakers, generating a far wider sound field.

MotionFlow +100Hz conventional LCD televisions show 50 pictures, or frames, a second (50Hz). Sony's unique Motion Flow +100Hz digitally generate double the pictures, or frames, per second (100Hz). This reduces motion-blur, ideal for high moving imagery such as sports.

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Digital UK, Are You Ready?

The digital switchover will take place from 2007 to 2012 region by region. If you have a TV which has not been converted to digital when the switchover takes place you will not be able to receive TV programmes. You can get ready for the switchover by buying :-

• A digital freeview tuner/set top box OR
• A DVD or HDD recorder with a built-in freeview digital tuner OR
• A TV with built-in Digital freeview

All products with the digital and Freeview logo will receive digital transmissions now and after the switchover. With any of the above you may need to upgrade your aerial.

Once the switchover takes place you will be able to receive your current channels, an extra 35 channels and over 20 radio channels. These are free to watch and have no installation charges, monthly subscriptions or contracts. The digital technology will reduce interference that you may currently experience, giving sharper images. There will be a greater selection of widescreen programming, on-screen electronic programme guides, interactive services via the red button and digital teletext.

DVD Recorders with Freeview

These recorders offer the following benefits :-

• Great TV for free with over 40 freeview channels
• A serial recording facility means you never miss an episode of you favourite TV programme
• Recording with no need for tapes or discs
• Record whatever you wish at a single push of the button selecting from an 8 day electronic programme guide
• Pause live TV
• No monthly subscription just a one off payment for the product

When will you switch over?

To find out more visit digitaluk.co.uk or freeview.co.uk. Over 40 Freeview channels including.

The Freeview service is subject to coverage. An aerial upgrade may be required. The Channel logos are trade marks and copyright of their respective owners. Freeview™ and logo © DTV Services Ltd 2002.

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Are You HD Ready?

High Definition (HD) TV will give us pictures like we have never seen before and is the biggest revolution since colour television was launched. HD transmissions are already being broadcast by some broadcasters and this will increase in the future.

The HD logo on a TV means that is has a high definition screen with a min of 720 lines to give sharper pictures, more vivid colour and better sound quality. These televisions have more pixels, 2 million compared to the normal 600 thousand.

Other HD Logos on a TV means the set has an even higher resolution of (1920 x 1080) lines giving an even better image. This is known as full HD, 1080p or 1080i and broadcasters are due to start using this in 2013. Certain entertainment products use this already such as PS3, Blu-ray and HD-DVD.

High Definition multi media interface is the newest socket/cable for audiovisual equipment like high definition televisions, DVD players and recorders, Freeview digital tuners and home cinema systems. HDMI preserves the digital signal at source eliminating any analogue conversion giving the sharpest picture possible.

DVD Upscaling

These players take standard definition images and boost them up to high definition resolution. You can even select the resolution either 720p or 1080i giving a generally better picture quality to normal DVD players.

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MP3 Players Explained

Size - MB/GB. This indicates the memory size. The higher the memory size the more music can be stored.

MP3 - MP3 compresses music into a small amount of memory space without loss of quality.

WMA - A musical compression format that allows further compression to double the music in half the capacity of MP3.

PSS - Portable Solid State, shock proof, compact and lightweight. No internal moving parts.

HDD - Hard Disk Drive, higher memory capacity than PSS but not shockproof and with internal moving parts that make it less durable.

Hours playback - The battery life, the amount of hours music can be listened to before the batteries need changing or re-charging.

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TomTom® Explained

TomTom® devices are preloaded with map data. Once you have programmed in your destination, the display on your TomTom® will show you exactly where you are and which road you need to take next. A clear voice gives you turn by turn instructions as you drive, so you never need to take your eyes off the road. It tells you the distance to your destination and estimated time of arrival. If you miss a turn, your TomTom® automatically re-routes you to your location. It can show you points of interest along the way, such as petrol stations, cash points and parking.

Safety First

Recent independent research shows that if you use a TomTom® navigation device, you're more alert, less stressed and have fewer accidents. For more research, go to: www.tomtom.com/safety

Why TomTom®?

Countless consumer awards for ease of use and great navigation. Latest and most accurate maps from the world's leading providers. Wide product range; there is a TomTom® for everyone's needs. Using free TomTom® HOME software you can:

• Download affordable and up to date maps
• Download free updates of our latest software
• Backup your TomTom® data on your computer

And the main reason? We're passionate about helping people get where they want to be quickly, safely and hassle-free.

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Laptops and Desktop PCs Explained

The processor

A computer's processor (CPU), is its brain and its speed, measured in megahertz (MHz) and gigahertz (GHz) which indicates its performance. The faster the speed the better the performance, essential for gaming or video editing.

Dual processors

The computer has two processors in one box. Great for multi-tasking, No on-screen hanging while waiting for one task to complete.

Hard drive and memory

You need at least 20GB to 40GB to operate your system and store all of your files and documents on the hard drive. Go for more storage for high resolution images, video or your entire music collection.

Random access memory (RAM) is your computer's short term memory. The more RAM a computer has the more efficiently it operates. For example; Windows XP requires at least 128MB of RAM to run, therefore 256MB as an average is acceptable, however to improve performance, 512MB or 1GB will be required.

Drives and burners

CD-ROM are drives where floppy disks were previously used. CD-ROM drives now read CDs containing music or software.

CD-RW Drive. This drive can 'write to' [record on] a blank CD as well as reading it. Useful for saving MP3 files or sharing lots of data.

DVD Drive. A DVD drive can store more data than a CD Rom and play films.

DVD+RW Burner. Perfect for multi-media fans to back up data, create music CDs or burn video to a DVD. A combination of DVD+RW/-RW burner can write to the popular DVD+RW and DVD-RW media formats.

Connectivity

Connection ports allow you to connect external devices to your computer printer, scanner, digital camera, MP3 player. Ensure you have the correct ports for your equipment. Universal Serial Bus (USB) is a fast and popular means of connecting all manner of equipment from printers to MP3 players.

Firewire/IEEE 1394 is newer and faster than USB, commonly used for digital camcorders and essential for DV/Cams.

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What TV Is Right For You?

Traditional

• Uses cathode ray tube technology which is square box shaped
• These televisions are bulky and heavy
• The screens have fewer pixels delivering a limited picture quality

LCD

• Uses liquid crystal display technology on a flat panel display
• Televisions are slimmer, lighter and come in a wider range of screen sizes
• The screens have an increased number of pixels giving a sharper clearer image
• Wider angle of view than traditional sets
• Energy efficient, 1/3 power consumption of traditional sets
• The best choice for gaming or PC use

Plasma Screen Televisions

• Uses a technology contained within two thin glass layers within the screen that have tiny pockets of compressed gas
• Slim and lightweight with much larger screen sizes available
• Increased pixels and sub-pixels giving a much better colour, image and a better contrast giving more vivid pictures
• Wider angle of viewing than traditional sets
• Energy efficient using 1/2 the consumption of traditional sets
• Quicker response time than other options

Most flatscreen TV's can be wall mounted or placed flat against the wall making them space efficient and with a wider viewing angle you can have a bigger screen size in a smaller space.

Scart

This indicates the number of scart sockets the model of television has and therefore the amount of connections to external machines such as DVD players and set top boxes that can be made.

Teletext

Teletext is available on this television.

DVD

Some televisions have integrated DVD players.

Nicam Digital stereo

These televisions have inbuilt Nicam Digital Stereo sound systems.

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Vacuum Cleaners

Unique technology means a Dyson cleaner doesn't lose suction. A five year guarantee on uprights and cylinders means it's built to last too.

5 year parts and labour guarantee with fast home service by Dyson engineers.

Any questions? Freephone: 0800 279 5127

Our UK based Dyson experts are on-hand whenever you need them.

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Iron Buying Guide

Key system and Steam Generators Explained

• Wattage - the higher the watts means the faster and more powerful the performance
• Tank Size - The higher the capacity the less time you need to re-fill when ironing
• Anti-Scale - Maintains performance and increases the life of you iron by preventing limescale
• Anti-Drip - Helps prevent dripping and staining when ironing at lower temperature
• Cord length - A longer cord will allow you to iron further from the power socket
• Steam - Higher steam output ensures better results when dealing with creases whilst reducing ironing time and effort
• Steam Shot - Fires powerful shots of steam into material, helps when dealing with heavy materials such as denim or problematic creases
• Auto Off - As a safety feature it turns off the iron if left unattended for a period of time.
• Soleplate - Aluminium is the most basic soleplate with stainless steel being the smoother and efficient soleplate. Ceramic is the best, with a non stick, tough, durable surface.

Steam Generators

Covers most of the features of normal irons but have the following benefits:

• Lightweight iron as the water tank and boiler are separate
• Allows for faster ironing, ideal for large quantities of ironing
• Easier crease removal due to more powerful and constant level of steam
• Gives professional finish

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Mobile Phones

General Terms and Conditions

Maximum of 2 handsets per household during any 6 month period. A refund or exchange cannot be offered on any items if the security seal is broken. Delivery information: Orders placed between 9am and 5pm. Monday* to Sunday will be despatched for delivery the following working day. Orders placed after 5pm will be despatched for delivery within 2 working days.

*Bank Holidays will be considered non-working days for despatch and delivery timescales. If there are any unforeseen delays in fulfilling any items on your order, you will be informed, and given the options to wait, amend or cancel part or all of your order.

Orange

15p per minute to anyone on any network with Speak Easy on Pay as you go

Speak Easy: Cost for UK Calls to: 01 and 02 UK landlines; Orange to Orange and Orange to

other UK mobile networks only. 09 numbers up to £1.70 per minute/call. 0800/050 numbers

(except charity helplines) and 0844/0845/0870 numbers 25p per minute. 0871 numbers 35p per minute. Bonus Top-up: Based on Credit for use on UK talk, text, MMS and Orange World. Other terms apply see www.orange.co.uk/bonustopup

Vodafone

Spend £5 Top Up during the week to get free calls and texts all weekend long. Call 2345 to join.

FREE WEEKENDS (applies to calls/texts between midnight Friday and midnight Sunday). Get free weekend calls and texts when you spend £5 of your TopUp between midnight Sunday and midnight Friday. Free texts are to any UK mobile network. Free texts are to any UK mobile network. Free calls are to other Vodafone mobiles in the UK and standard UK landlines. Free calls are up to 60 minutes. Plus you can make up to 60 minutes of calls per weekend to mobiles on other UK networks. Get free weekend to any UK mobile network when you spend £2.50 of your TopUp between midnight Sunday and Midnight on Friday. Fair use policy and terms and conditions apply. See vodafone.co.uk/freeweekends

O2

10% of your Top-Ups back every 3 months.

+ Up to £150 per quarter. Opt-in required. Terms apply, see www.o2.co.uk/terms. Correct at time of goign to print (November 2007).

T Mobile

Unlmtd free txts :-). Top Up Friday. Simply top up £10 on Fridays.

The legal stuff you need to know: Top Up Friday:

1. If you are a pay as you go or U-Fix Customer you must opt in before 31st December 2008 to get your 6 months of free weekend texts.
2. To get your free texts, successfully top up £10 or more in a single transaction before 23:59 on a top up Friday.
3. We will confirm when you have opted in, when you have successfully topped up and when your 6 months has run out.
4. You can use your free texts in the UK to UK mobile networks between 00:00 Saturday to 23:59 Sunday.
5. Subject to fair use policy of 3000 texts in a weekend, we will request that you reduce any future use. If you continue to use more than 3000 texts a weekend, T-Mobile may permanently remove Top Up Friday from you.
6. If you have a Mates Rates 5 day pass and you text a T-Mobile mate, Top-Up Friday texts will be used first.
7. If you are a U-Fix customer, you will lose Top Up Friday if you migrate to a price plan outside the U-Fix group of price plans. Mobile Jukebox: Compatible handset required for Mobile Jukebox. Tracks normally cost £1. Web’n’walk/t-zones browsing charges apply until and after you download a track. For more info visit www.t-mobile.co.uk

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Bluetooth

Bluetooth® technology provides a wireless connection of up to 10 metres between the headset and Bluetooth compatible device such as a mobile phone, MP3 player or PC. It makes it possible to transfer speech, data, music and images. Know the law - Drive Safe, Drive Legal.

Avoid a stiff fine and penalty points on your driving licence by using a hands-free kit with your mobile phone whilst driving.

Visit www.jabra.com to learn more about the law.

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Home Cinema Explained

Total Output - Measured in watts this determines the sound and volume quality.

Dolby Digital^TM - Multi speaker surround sound.

DVD - Has a DVD player or recording DVD player as part of the home cinema package.

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Telephones Explained

	Built-in answer machine - number on icon shows recording time.
	Phonebook - number on icon shows numbers that can be stored.
	Speaker Phone - talk handsfree.
	Caller display - see who’s calling before you answer (subject to network and connection charge.)
	Call log - review the calls you have missed.
	SMS - send and receive text messages.
	SIM card reader - copy number from your mobile phone to your handset.

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BT Digital TV Service

Imagine being able to watch the latest blockbusters any time you want. Imagine being able to fast forward, rewind and pause the action of your favourite programmes just like a DVD player. Imagine having access to over 40 FREE digital TV channels¹.

Imagine all this without a subscription that ties you in.

To find out more about BT Vision visit www.bt.com/vision/next

1. Freeview is subject to coverage visit www.freeview.co.uk for more information. Suitable aerial required. BT Vision with free V! - available to new or existing BT Total Broadband residential customers (existing customers must recontract - 18 months on option 1), subject to minimum line speed. Installation fee £60. Connection charge £30. BT Home Hub required - supplied if needed to Option 2 or 3 customer at no extra charge. - available to option 1 customers for £50 (phone orders) or £3 (online). AppleMac users may require an adaptor.

Fair usage policy, terms and conditions apply. Please allow 28 days for delivery, unless we contact you to advise of a delay.

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Slendertone

Slendertones patented muscle stimulation technology firms & tones muscles by sending signals to your nerves, which create a muscle contraction. BMR uses it's 40 years experience developing medical devices bring you the Slendertone range of clinically proven muscle stimulation products to firm, tone & strengthen your body.

Slendertone System

Do you want a total body toning system for your abs, bum, thighs, arms & face?

Do you want the latest range of interchangeable, rechargeable garments for all over body toning?

Do you want a firmer, more toned body in just 4 weeks?

• With the strongest toning power, system delivers an improved body shape in 4-6 weeks
• One interchangeable hand-held controller powers a range of toning garments targeting different body parts
• A choice of toning programmes with 99 intensity levels
• For optimum results follow Slendertone System's 30 Day Toning Plan
• Contains in-built rechargeable batteries

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So what is CV - Cardiovascular fitness?

It's the most important part of your exercise routine, encompassing the strengthening and building of your heart and lungs. By engaging in regular CV workouts not only will it help decrease your chances of developing heart disease but you'll feel more alive!!!

Essentials to Know

• You should aim to have a CV workout at least 3 times a week
• Aim for 20 minutes or more per session
• Always start at a low intensity allowing your muscles to 'warm up'
• Make sure you stretch the muscles you've just exercised after you've finished being healthy

Fitness and well being isn't just about exercise, it's combining that with a healthy and balanced diet to reap the benefits of your workouts.

Bikes

A simple and user friendly machine that is suitable for all ages and levels of fitness. It improves cardio fitness whilst toning your lower body. By sitting you reduce the stress on your hip, knee and ankle joints.

• By using the bike whilst trying to burn fat it will go from all over your body
• Numerous programs simulate outdoor conditions
• By using the Heart Rate Monitor you can see how hard you're working

Rowing

Rowing is a great all round exercise machine; it provides results in fat burn, strength and toning.

The seated position reduces strain on hip, knee and ankle joints.

• Start at a low resistance until you feel comfortable to move up, as for most of us this is an unusual sitting position

Muscles worked

• Will give you all round results in cardio strength, fat burning and toning, an all round workout for all the major muscle areas

Treadmills

Treadmills offer you a fantastic way to get a total body work out; you can benefit your heart, lungs and burn fat at the same time.

They can benefit the entire family offering a huge range of programs for every level of fitness.

• You don't have to run, you can walk too
• By using the incline you can simulate outdoor conditions varying the muscles used and their intensity

Muscles worked

• Can improve the performance of your heart and lungs and burn fat, strengthens the legs

Elliptical/Cross Trainers

An elliptical or cross trainer combines the benefits of Cardio and Strength exercise, using your legs and arms.

Great for low impact exercise (kinder joints) that burns calories whilst strengthens and tones both upper and lower body.

The elliptical movement promotes core stability, balance and co-ordination.

• By using the reverse function you can add more muscles to your regime
• By using the Heart Rate Monitor you can see how hard you're working

Muscles worked

• Gives combined benefits of cardio and strength training
• This low impact exercise strengthens and tones the upper and lower body, can also assist balance and co-ordination

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Bike Styles

There are a number of different styles of bike available

	Mountain Bikes Rough terrain tyres, a wide range of gears and strong frames to cope with riding off-road on paths and rough tracks.
	Racing Bikes Slimline tyres and frame, they are built for going as quickly as possible on the tarmac.
	City/Comfort Bikes The ideal bike for tarmac riding, with it's extra features such as suspension frame and seats to make your ride more comfortable.
	Hybrids A Road bike fitted with mountain bike style equipment. Possibly the most universal bike type there is. Include extra features such as suspension seats and suspension frame for a more comfortable ride.
	Folding Bikes Designed to take up as little space as possible when you're not using them. Perfect for commuting in combination with buses or trains or for taking on holiday in the car or caravan.
	BMX Not just kids bikes! Single speed and designed for stunts and tricks more than distance.

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Bicycle Components

Frame Stainless Steel or Alloy frames. Neither rust but Alloys are lighter.

Wheels Stainless Steel or Alloy wheels. Neither rust but Alloys are lighter.

Gears Make pedalling more efficient. Shimano is the most recognised brand but there is also Sram that is offered on higher quality bikes.

Suspension Front - Gives extra control and that extra support when riding on rough surfaces. Dual suspension - Reduced impact and bump, best suited for off road/downhill riding

Brakes Calliper Horseshoe design, often used on Children's bikes and easy to maintain.

V-Type Newer brake design that offers an increased stopping power than the Calliper brakes.

Disc Brake Superior to V-Type and Calliper, can be either front or dual (front and rear), provide improved stopping power with added performance not being affected by dirt/water whilst riding.

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Why Cycle?

• Improve your fitness and wellbeing
• Reduced risk of heart disease
• Good for the environment - requires a fraction of the materials used to make a car, produce no noise or emissions pollution.
• A good bicycle will last for years, if not decades. How long did your previous car last?
• Bicycles require no road tax, no MOT, no insurance, no licensing, no breakdown recovery services, and above all no fuel bills.
• A bicycle can be parked just about anywhere, so no more expensive car park bills.

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Important Information About Electrical Fireplaces

• CE Marked
• 1kw or 2kw fan heater output settings
• Flame effect can be used independently of heat feature
• Suitable for flat wall installation
• No flue or chimney requirement
• Clean, efficient and economic
• All fireplaces are unpacked and inspected upon delivery to customer
• 12 month manufacturers guarantee
• Some areas of the United Kingdom may incur an additional delivery charge

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Important Information About Next Gas Fires

• No flue or chimney requirement
• Highly efficient eco-friendly with catalytic technology
• Can be installed on virtually any internal wall
• Not currently approved for use in bedrooms or bathrooms
• Minimum room size 23 cubic metres - an air vent is required
• Gas point required at location - natural gas only
• Built in safety - all appliances have as standard: CE approval and mark Oxygen depletion sensor and flame supervision device
• 12 month manufacturers guarantee
• All gas fires should be installed by a Corgi registered fitter. Your guarantee that your appliance is safely installed
• A full list of Corgi registered engineers can be found at www.trustcorgi.com

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Heating Explained

Halogen Energy efficient using radiation technology to heat you rather than the air

Oil Filled Cost effective heating. Heat is retained and emitted even when switched off

Convectors Light and portable, fast instant heat

Fan Heaters Ideal for small places

KW KW denotes power, the higher the number the more warmth in your home

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Choosing the correct shredder for you

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Energy Efficiency

Products that display the Energy Efficiency Recommended logo meet or exceed specified energy efficiency requirements and are backed by the Government. It's your guarantee that the product will save energy, cost less to run and help the environment. EU Energy Label We have all seen the labels on products and light bulbs which rate them from A to G (now up to A++ for fridges). By law, retailers, mail order companies and manufacturers must display these labels on all new domestic fridges, freezers and ridge-freezers, washing machines, electric tumble dryers, combined washer-dryers, dishwashers and lightbulbs for sale. These labels appear on all new domestic fridges, freezers and fridge-freezers, washing machines, electric tumble dryers, combined washer-dryers, dishwashers and light bulbs for sale. The Energy Ratings Most appliances are rated on a scale of A to G with 'A' being the most efficient and 'G' the least. The only exceptions are refrigeration products. The more energy efficient an appliance is, the more money you can save - and the more you help the environment. By buying a more efficient model, you're not compromising when it comes to performance either.

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Washing Machines Explained

Spin Speed - The higher the spin speed the drier your clothes are at the end of the wash enabling you to spend less time and energy drying them.

Capacity - The larger the capacity of the machine the more clothes can be washed effectively at one time. The larger capacities of 6-7kg are ideal for the family washes. Washing machines are graded on time, energy and water consumption with A being the highest score in each area. The most efficient machines will have an AAA rating. This information is listed within the copy and legally has to appear on the EU energy label on the product itself.

Programmes - It is important that you choose the washing machine that suits your needs. You may wish to have a quick wash programme to save time or a hand wash programme for delicate clothes. Check individual lines for these qualities.

Dimensions - Standard dimensions for laundry products are 85cm high x 60cm wide.

Please ensure that the dimensions of the machine are suitable for the space available and there is suitable access to this space for connection.

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Washer Dryers Explained

Spin Speed - The higher the spin speed the drier your clothes are at the end of the wash enabling the ongoing drying programme to be more time and energy efficient.

Capacity - The larger the capacity of the machine the more clothes can be washed and dried effectively at one time. Most washer dryers have a lighter capacity for the drying programmes than for the washes. See individual product for information.

Energy Ratings - Washer/dryer machines are graded on time, energy and water consumption with A being the highest score in each area. The most efficient machines will have an AAA rating. This information is listed within the copy and legally has to appear on the EU energy label on the product itself.

Programmes - It is important that you choose the washer dryer machine that suits your needs. You may wish to have a quick wash programme to save time or a hand wash programme for delicate clothes. Check individual lines for these features.

Dimensions - Washer dryers are great space saver devices. Please ensure that the dimensions of the machine are suitable for the space available and there is suitable access to this space for connection. Standard dimensions for laundry products are H85 x W60cm.

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Tumble Dryers Explained

Capacity - The larger the capacity of the machine the more clothes can be dried effectively at one time. You need to ensure that the capacity of your tumble dryer is compatible with the capacity of your washing machine so you do not need to split washes. See individual product for information.

Venting Methods - Some tumble dryers expel the damp air by drying, via a venting hose direct to the outside, therefore needing a window or wall vent nearby. Others are condenser dryers where the air is cooled, converted to water and collected in internal containers.

Energy Ratings - Tumble dryer machines are graded on time and energy consumption with A being the highest score in each area. The most efficient machines will have an AAA rating but typically tumble dryers have C/D ratings because of the energy that they use. This information is listed within the copy and legally has to appear on the EU energy label on the product itself.

Programmes And Features - It is important that you choose the dryer that suits your needs.You may wish to have a delicates programme or a reverse tumble action. Check individual lines for these features.

Dimensions - Please ensure that the dimensions of the machine are suitable for the space available and there is suitable access to this space for connection. Standard dimensions for laundry products are H85 x W60cm.

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Dishwashers Explained

Size - The capacity of a dishwasher is indicated by the quantity of place settings that it will take. Typically full size dishwashers (60cm wide) take 12 place settings and slimline dishwashers (45cm wide) take 8/9 settings.

Energy Ratings - Dishwashers are graded on time, energy and water consumption with A being the highest score in each area. The most efficient machines will have an AAA rating. This information is listed within the copy and legally has to appear on the EU energy label on the product itself.

Programmes - It is important that you choose the dishwasher that suits your needs. You may wish to have a quick wash programme to save time or a glass care programme. Check individual lines for these qualities.

Noise Levels - This is particularly important as the dishwasher is normally located in the Kitchen. Noise levels are acceptable at 53dB but some are much quieter. Please check individual lines for noise level.

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Refrigeration

Fridges and freezers are available as either separate appliances or as one combined unit. In either case, they can be freestanding or integrated with your kitchen unit doors.

Size & Capacity

Just about all requirements are covered across the brands for all capacities whether as individual or combined appliances. Combined fridge freezers also have varying splits of fridge and freezer capacities to suit your requirements.

Frost Free

The air is circulated efficiently around the appliance to prevent any build up of frost. This means no more scraping ice off your freezer elements. A definite recommendation.

Stayfresh

Stayfresh is a separate refrigeration compartment normally on a fridge freezer model. It keeps the food at just above freezing to prolong the life of your fresh food. Manufacturers claim it will double the life of fresh food enabling you to eat more fresh and healthy foods more often with more convenience.

Energy Rating

Refrigeration products are measured on the energy consumption. Freezers tend to use slightly more energy than fridges with fridge freezers using the most.

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Integrated Kitchen Appliances

Integrated kitchen appliances are many peoples ideal solution when upgrading their existing kitchen. They are designed to enhance your kitchen with stylish designs, include state of the art technology and, as the name suggests, are often integrated behind kitchen doors and cupboards (excludes cooking appliances). Most types of appliances are now available as integrated options, including; Washing machines, washer dryers, tumble dryers, dishwashers, refrigerators, freezers, fridge freezers, ovens, hobs, hoods, microwaves, coffee makers and warming drawers.

What are the important considerations?

Integrated cooking appliances are often referred to as Built-In or Built Under, what are the differences?

Built-in Cooking

Built-in cooking appliances are 'built-in' to your kitchen units, the hob and oven are separate from each other. Built-in ovens come in two sizes - single oven or double oven. Built-in fits into a housing unit, or carcase.

Built-under Cooking

Built under appliances are designed to be built into the units under the counter or worktop.

Other Appliances

The majority of washing machines, washer dryers, tumble dryers, refrigerators & freezers tend to be referred to as built under, i.e. they are designed to fit under the worktop. Combination fridge freezers are generally built-in.

Fully Integrated and Semi Integrated Appliances

Semi integrated appliances still require that a furniture door be added to the appliance however the control panel will be visible above the door when installed.
Fully integrated appliances are completely covered by a furniture door when installed. Semi integrated appliances are available predominantly in dishwashers, although a number of washing machines and tumble dryers also exist.
You will need to order furniture doors for all of your built-in and built under appliances, (excluding built-in and built under cooking appliances) to match your kitchen, from your kitchen supplier.
At Next kitchen appliances we have a range of fabulous designs to suit your exact requirements. We have over 1500 integrated appliances for you to choose from, simply visit our website to view the entire range and to see the very latest prices.

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Cookers

Cooking

There are varying types of cooking products. These range from simple slot-in cookers, bigger range style cookers through to integrated ovens and hobs. Just about every combination of fuel type, colour and style is now available - the choice is yours.

Fuel Type

Fuels are either gas or electric. Appliances can be either all gas, all electric, or by far the most popular is a combination of the two with electric ovens and a gas hob - normally referred to as duel fuel.

Oven Capacities and Cavities

The size of the oven is important, as are the number of ovens. Separate grilling is becoming increasingly popular, so for many people a grill compartment is required. With the larger range cookers you can have as many as 2 or 3 ovens in one appliance but be sure to check they provide the functions you require for each oven and are the size you require.

Timed Cooking

Some cookers now come with fully programmable timers to ensure that cooking is easy and that the best results are achieved every time. There are also cookers which have delay start and automatic stop start cooking to help minimise the amount of time spent slaving in the kitchen.

Self Cleaning Systems

Spillages in cookers may leave deposits that burn in and make it almost impossible to clean. As the deposits build up they will lead to reduced efficiency and reduce the lifespan of the appliance. So now some cookers come with catalytic liners, which prevent these deposits burning into the oven. This means you can spend less time cleaning the oven and more time enjoying the finer things in life!

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Domestic Appliance Terms & Conditions

Please read these product terms and conditions carefully as they set out the terms under which Next Domestic Appliances makes the products available to you from pages 30-41.

Prices
The prices payable for the items that you order are clearly set out in the web site and brochure. This is the highest price you pay, exclusive of delivery charges. The prices of these items may be reduced since going to press and you should check the website to find out the price that applies to the product of your choice. All prices are expressed inclusive of VAT payable unless otherwise stated. The price of the items does not include the delivery charge. The delivery charge is £19.99 per delivery.

Availability
If for any reason beyond our reasonable control, we are unable to supply a particular item, we will notify you as soon as possible.

Contract
There will be no contract of any kind between you and us until payment for your goods is authorised by your Next account. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that payment for the goods is authorised, a contract will be made between you and us. Authority for payment must be given at the time of the order. Payment for your order will be taken once stock availability has been confirmed. If for any reason the goods can not be supplied then payment will be refunded in full.

Delivery
Delivery will be made to the address specified by you. Please note that our standard delivery of products is within mainland UK only (excluding Northern Ireland). All deliveries will be made to you by our courier. We do our best to secure delivery within 3-7 working days of the date of your order. If you order and specify items with different delivery dates, we will ship them separately and you will be charged a delivery charge each time. The cost for delivery is £19.99 regardless of the number of items delivered, on a particular date. If you are not at home for a pre-arranged delivery then we reserve the right to charge you a further £19.99 to redeliver your order. If you wish to change the delivery date once it is agreed then please give us no less than 48 hours notice prior to delivery.

Connection
You can request that our delivery team connect your freestanding washing machine, washer dryer or dishwasher. This must be done at the point of order and a charge* will be made for each item. Connection can be carried out to an existing standard domestic appliance water connection situated within one metre of the appliances location and to a suitable existing 13 amp socket within reach of the appliance's power lead. Included in the connection will be the removal of transit brackets and a test of the appliance.

The delivery team will be unable to connect you a new appliance if:

The old machine is not fully disconnected prior to their arrival at your home.

Any electrical /plumbing supplies needed fail the delivery team's testing or are considered unsuitable.

Any water supply needed cannot be isolated or is unsuitable.

Any drainage/waste facilities needed are unsuitable.

Mechanical adjustments are required to the appliance(s) to overcome such things as water pressure problems.

Alterations to existing plumbing and electrical connections are required.

*Connection charge of £19.99.

Disposal
You can request that our delivery team dispose of your old appliance. This must be done at the point of order and a charge will be made for each item.** All goods for removal and disposal must be disconnected from all water, electrical and gas supply in advance of the goods being removed. Refrigeration equipment cannot be removed due to government regulations, please contact your local authority.

** Disposal for each appliance is £13.00.

Cancellation
If you wish to cancel your order we ask that you advise us at least 48 hours before your planned delivery date and you will receive a full refund. Where the goods have been delivered to you, you may return them for up to 7 working days from the date of delivery in line with the Distance Selling Directive. We reserve the right to charge you to collect the goods and to charge you for any damage that may have occurred whilst the goods have been in your possession, if necessary. No goods can be returned to store for a refund - All Cancellations must be processed via Next Domestic Appliance helpline. For further information and charges please see section 8 - Returns. This does not affect your legal rights.

Returns
If goods are faulty, following confirmation by the manufacturer (this will require a telephone call or home visit by a manufacturer or registered engineer) you may return the product free of charge by calling 0844 844 8907. ***

If for any other reason you decide to return the product within 7 days of receiving the delivery please call the Next Domestic Appliance helpline 0844 844 8907 and we will arrange a pick up within 5-7 days if the products are unused and unconnected. There is a charge for this collection of £99.99 this charge reflects the actual cost of collection. Under the terms of Distance Selling Directive, you as the customer have a duty to care for the product while it is in your possession. If the products are damaged a charge will be made to repair the product to its original condition. Please be aware that where a repair is not economically viable, no refund will be made. Your legal rights are not affected. Next Domestic Appliances cannot be returned to any Next stores.

*** A full refund will be made back to your Next Directory account.

Customer Services
If you have an order query, please email us at enquiries@nextelectricappliances.co.uk or call us on 0844 844 8907. Please note telephone calls may be recorded for training and quality purposes.

These terms & conditions are for domestic appliances only.

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Frequently Answered Questions

• How much does delivery cost?
• Where do you deliver?
• When do you deliver?
• Do I have to wait in all day?
• Can I delay my delivery or change a date I have agreed to?
• If I order more than one item will they all be delivered together?
• Do you connect appliances?
• Will you take away and dispose of old appliances for me?
• How do I know if my products are in good condition?
• What if I wish to cancel my order?
• What if there is a problem with my appliance after it has been delivered and/or connected?

How much does delivery cost?
Delivery is only £19.99, this is the total cost for as many items as you wish to have on a single delivery.

Where do you deliver?
We will deliver to any address in the mainland UK excluding Northern Ireland.

When do you deliver?
We normally deliver within 3-7 working days. If this is not the case we will inform you within 48 hours of you placing the order when we confirm the delivery date.

Do I have to wait in all day?
No. We will contact you between 4 and 8pm the evening prior to the delivery with a four hour time slot so you can plan your day.

Can I delay my delivery or change a date I have agreed to?
Yes. Placing the order guarantees the price and at the point of confirmation you can state a later date on a day to suit you. If you wish to change a pre-agreed delivery date then we ask that you notify us at least 48 hours prior to delivery date. If there is no-one at the property to take receipt of the item we reserve the right to charge you £19.99 again to redeliver.

If I order more than one item will they all be delivered together?
Yes. If you order multiple products even if they are different brands then they will be delivered together for the one delivery price.

Do you connect appliances?
Yes. We offer connection on free standing washing machines, washer dryers and dishwashers. There is a charge for each item that we connect of £19.99. This must be booked at the time of ordering. Connection will be carried out to an existing standard domestic appliance water connection situated within 1 metre of the appliances location and to a suitable 13amp socket within reach of the appliances power lead. Included in the price is the disposal of the transit brackets and a test of the appliance.

The Delivery team will be unable to connect your new appliance if:

The old machine is not disconnected

Any electrical/plumbing supplies needed fail the delivery teams testing or are unsuitable

Any water supply cannot be isolated or is unsuitable

Any drainage or waste facilities are unsuitable

Mechanical adjustments are required to the appliance to overcome such things as water pressure

Alterations to the existing plumbing or electrics are required

Will you take away and dispose of old appliances for me?
Yes. We do dispose of old appliances except refrigerated goods. Appliance disposal is on a like for like basis e.g. a washing machine for a washing machine. There is a charge of £13.00 per appliance. This must be booked at the time of ordering. We will ensure that the product is disposed of responsibly and wherever possible recycled. All appliances must be disconnected from water, gas and electrical sources prior to pick up. Refrigerated products can not be removed due to government legislation. Please contact your local authority. Removed goods are deemed to have a zero value.

How do I know if my products are in good condition?
The delivery team will unpack the appliances for you and ask you to fill in a brief questionnaire to ensure you are happy with the products and all is in order before they leave the property.

What if I wish to cancel my order?
If you cancel your order your Next account will be refunded in full.

What if there is a problem with my appliance after it has been delivered and/or connected?
Simply call our Next Domestic Appliance helpline on 0844 844 8907 and we will either resolve the problem over the telephone or get one of the manufacturers engineers out to visit you.

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General Terms & Conditions

Prices
The prices quoted in this catalogue are those ruling at the time of printing. Due to circumstances beyond our control, prices may have to be altered, up or down, including any alterations to the rate of value added tax. The correct price will be shown on your delivery note. If for this or any other reason, an item is not acceptable, it may be returned, providing it is sent back within 10 days and is in a new, unused condition. Purchases made in store using the Directory Card must be returned to a store. All prices shown in this catalogue are cash prices in sterling. All products shown in this catalogue are subject to availability. There is a service charge on extended credit accounts (APR 26.49% variable). Our delivery charge is £3.95. Delivery charges may alter on some larger products. See individual items for details. Bikes and fitness equipment can only be delivered to UK mainland. The Next Directory reserves the right to alter or amend the credit charges, to withdraw credit, to accept or reject orders, to refuse applications, or with prior notice, to close an account. please note that prices of goods displayed in and ordered through the Directory may differ from prices charged in store.

Data Protection
We will make searches about you at credit reference agencies who will supply us with credit information, as well as information from the Electoral Register. The agencies will record details of the search, whether or not credit is granted. We may use credit-scoring methods to assess your application and to verify your identity. Credit searches and other information which is provided to us and/or the credit reference agencies, about you and those with whom you are linked financially, may be used by Next Directory and other companies if credit decisions are made about you or other members of your household. This information may also be used for debt tracing and the prevention of money laundering as well as the management of your account. Information held about you by the credit reference agencies may already be linked to records relating to people with whom you are linked financially. For the purposes of credit searching you may be treated as financially linked and you will be assessed with reference to any "associated" records. If we enter into a credit agreement with you, we will also supply details of your agreement with us to the credit reference agencies, as well as ongoing details of your account and how you manage it. If you do not repay on time, or in full, we will advise the credit reference agencies who will record details of the debt. All this information will be seen by other organisations carrying out later searches. You have the right of access to your personal records held by credit reference agencies and we will supply their names and addresses upon request to the Data Protection Manager, Next Directory, Desford Road, Enderby, Leicester, LE19 4AT or by email to dataprotection@next.co.uk. The credit reference agencies may also use the records for statistical analysis about credit, insurance and fraud. We may make periodic searches of Group records, and credit reference agencies to manage your account with us, to take decisions regarding credit, including whether to make credit available, or to continue or extend existing credit. These searches will not be available to other lenders for credit assessment purposes. We may also use your information, including shopping habits, to open and run your credit account including payment recovery, fraud prevention and debt tracing and for our marketing. We may contact you for marketing purposes by mail, telephone, e-mail or otherwise. Some of the information you provide may be transferred outside of the European Economic Area for processing. However strict rules regarding the confidentiality and security of your information are in place to safeguard it. Next Directory is a trading name of Next Retail Limited and a member of Next Group plc. Next Group plc will not share your information with companies outside of the group (including Lipsy) for marketing purposes.

Colour Reproduction
Next designers take great care with the colours used in the collections. The limitations of printing may mean a slight variation of colour is shown. Every reasonable care has been taken to ensure that the descriptions are accurate, however specifications may change.

Code of Practice
We subscribe to the code of practice established by the Mail Order Traders' Association. We undertake to deal with any complaints speedily and sympathetically. If any complaint cannot be resolved to the satisfaction of the customer, we or the customer can refer the problem for conciliation by the Director, The Mail Order Traders Association, PO Box 51909, London, SW99 0WZ. This Directory cancels all previous issues.

© Copyright 2010 Next Retail Ltd, trading as Next Directory, Desford Road, Enderby, Leicester LE19 4AT. Registered number 4521150. Directors D.W. Keens, S. Wolfson and A.J. Varley. Company Secretary A. McKinlay. Telephone calls to and from Next Directory may be recorded or monitored as part of our efforts to further improve service to our customers.

Next Directory is a member of the Direct Marketing Association (UK) Ltd (DMA) and is required to operate within the rules of the DMA's Code of Practice which was developed in consultation with the Office of Fair Trading and the Data Protection Registrar. The Code is administered by the independent Direct Marketing Authority.

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Recycling

Large Domestic Appliance Disposal
In accordance with the Waste Electrical and Electronic (WEEE) Regulations, we offer to collect and dispose of your old appliance. If you require this service, you must request this at the point of ordering your new appliance, as the old appliance will be collected when we deliver the new appliance.

A charge will be made for each item collected. ** All appliances for removal and disposal must be disconnected from all water, electrical and gas supply in advance of the appliance being removed.
**Collection charge for each appliance excluding refrigeration/freezer is £13
**Collection charge for each refrigeration/freezer appliance is £19

Small Domestic Appliance Disposal
In accordance with the Waste Electrical and Electronic (WEEE) Regulations, Next is required to both assist in delivering a UK wide WEEE collection infrastructure and encourage the participation of consumers in recycling. To meet these obligations, Next has contributed towards the development og WEEE collection facilities, known as Designated Collection Facilities (DCEFs), for consumers to use through the UK.

If you have an old electrical product that has reached the end of its life you can deposit it free of charge for segregation and recycling at Civic Amenity Sites which are registered as DCFs. To find your nearest WEEE collection point visit www.recycle-more.co.uk/. Please have your postcode ready to use in the "recycling facilities" locator.
Recycle-more helpline 0845 068 2572

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